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Customers & Communities

Our Customers

Our Group supplies more than 1.8 million households and businesses with essential energy services every day. We also own and operate a diverse portfolio of energy assets across northern Australia and Australia's east coast.

Click here to view our operations and locations across Australia.

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Jemena Electricity Network

> 380,000 customers

8.5 out of 10 Customer Satisfaction Score in 2023

Reliability: 99.99% (CY2023)



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Jemena Gas Network

> 1.5 million customers

8.6 out of 10 Customer Satisfaction Score in 2023.

Reliability: 99.997% (CY2023)